How Accolade uses chat to deliver a better healthcare experience

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About The Webinar

In this webinar, Accolade Director of Product Management, Hiren Bhavsar and Director of User Experience, Christine Eng shared how Accolade uses in-app messaging to provide better patient engagement and continual care.

In this replay you will learn:

  • Why chat is an important piece in delivering better healthcare experience for Accolade

  • How Accolade went about creating a chat experiences for their members

  • Advice for putting together your in-app chat strategy

Featured Presenters

Christine Eng

Director of User
Experience, Accolade

Join Accolade Director of Product Management, Hiren Bhavsar and Director of User Experience, Christine Eng for this live Q&A webinar to learn how Accolade uses in-app messaging to provide better patient engagement and continual care.

Featured Presenters

Join Accolade Director of Product Management, Hiren Bhavsar and Director of User Experience, Christine Eng for this live Q&A webinar to learn how Accolade uses in-app messaging to provide better patient engagement and continual care.

Christine Eng

Director of User
Experience, Accolade

Hiren Bhavsar

Director of Product
Management, Accolade

“Getting in-app messaging right is key for us to provide better engagement and personalized care. With SendBird's developer-friendly chat API and SDKs, we were quickly able to build a responsive and reliable messaging experience that our users love.”

- Hiren Bhavsar, Director of Product Management