WEBINAR REPLAY
Creating healthy conversations in critical times
On-Demand Replay
Anytime
About The Webinar
Now when virtual connections are more important than ever, ensuring they support real, reliable interaction is just as crucial. Though the healthcare industry is constantly seeking new approaches to care, many providers are still using outdated or disjointed ways of communicating with patients. To put patient-centered care at the forefront, you need to back it with a technology strategy that gives them the experience they seek.
Join us as Dan Olsen, entrepreneur, consultant, author, speaker, and expert in product management digs into the importance of telemedicine and customer communication by way of chat, voice and video, how “buy vs. build” tech decisions can help you accelerate your product roadmap, and top trends in healthcare product management, including:
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Identifying the right target market for your organization
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B2C, B2B, and B2B2C strategies in healthcare
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Empowering patients in new ways
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New health data, metrics, and feedback loops
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The importance of user experience
Featured Presenter
Dan Olsen
Author
The Lean Product Playbook
Featured Presenter
Join Virgin Mobile Senior Manager Özgür Geminci for this on-demand webinar as he provides an inside look to Virgin Mobile's analysis for building or buying chat to fully digitize its customer experience in app.
Christine Eng
Director of User
Experience, Accolade
Hiren Bhavsar
Director of Product
Management, Accolade
“In the case of software, the build vs. buy dilemma becomes increasingly difficult as most enterprise companies have the resources and talent in-house to build software. It thus becomes less a matter of "Can we do it?" and more a matter of "Should we do it?""
- Özgür Gemici, Senior Manager
