Chat care for Healthcare

An unresponsive chat experience chat can create unwanted frustration for your members and your development team. Build chat with SendBird and create a chat experience that meets your standards.

To understand the health of your company’s current chat system, enter your email to receive a chat health assessment.

Chat, without the headaches

Deliver better care and accelerate development

Increase Member Satisfaction

Build an engaging messaging experience

Responsive 1-to-1 chat and group chat capabilities
Supports typing indicators, read receipts, rich media support, custom data types, and more

Personalize patient care

Flexibility to integrate with your CRM to centralize customer data and gain greater context

Improve member response times

Bring members back into the conversation with push notifications for messages
Send reminders to members through custom notifications

Lift the strain off your development team

Build a fully-featured chat experience with a few lines of code

SendBird Chat API is easy to migrate and deploy

Access chat and messaging features built in the cloud

Continuously upgrading chat with up-to-date chat features
Auto-scaling infrastructure to go from 1 to 1 million connections

Integrate your communications within your technology stack

Connects to your CRM, chatbot solution and other enterprise software to support holistic patient care

Security built for healthcare's strictest compliance demands

Discover compliance and shared responsibility

SendBird is HIPAA compliant and signs a BAA to put you at ease

Authentication and Encryption for all data and Personal Health Information (PHI)

Member authentication from the app experience
TLS/SSL for data encryption in rest and motion

Secure and dedicated infrastructure

Dedicated server instances
AES-256 data encryption

Better care starts with better communication

“Getting in-app messaging right is key for us to provide better engagement and personalized care. With SendBird's developer-friendly chat API and SDKs, we were quickly able to build a responsive and reliable messaging experience that our users love.”

- Hiren Bhavsar, Director of Product Management, Accolade