
Chat API
buyer's guide
With a Chat API, businesses can now create the highest quality messaging experience and scale quickly without having to worry about server maintenance, performance, or security.
What is a Chat API?
And why do I need a Chat API?
Due to the popularity of messaging apps, consumers are already adapted to high value messaging experiences and take them for granted as the standard experience. They don’t only want to send and receive messages, but they want to send previewable images, emojis, GIFs, read receipts, typing indicators, and more.
Without a Chat API, it would be a serious challenge for a business not focused on chat to create a product that could compete with messaging experiences that 80% of adults use every day.
Inside this Chat API guide, you will find the insights to help you understand the importance of messaging and how to leverage a Chat API for your business. The guide contains:
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An in-depth overview of a Chat API
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Basic and advanced Chat API features users expect
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How to successfully rollout a chat project


Learn how to drive more engagement and gross transaction value with in-app messaging
Whether they’re hailing a ride, ordering a
burger or moving a couch, today’s consumers
expect near-instantaneous service and on-
demand messaging at their fingertips.
In this mobile world, user experience is king.
Customers want personalized, convenient
relationships with their favorite brands. Ideally,
these experiences also require little to no friction.
But from technical errors to traffic jams, your
company can’t control every variable. That’s where
in-app chat and messaging can make the





